Frequently Asked Questions
New Heights Counseling serves individuals, couples, and families that attend New Heights Church and the greater Clark County community.
Depression
Fear and anxiety
Marriage and family issues
Anger
Relational conflict
Guilt and shame
Grief and loss
Eating disorders/body image
Abuse
Obsessive and compulsive behaviors
Addictions
Gender/sexuality
Loneliness
We can provide parent consultation for children 8 years and younger, but we do not have counseling rooms that are designed for work with young children. For children 9 and up, depending on needs, we may be able to offer some child counseling in addition to parent consultation.
New Heights Counseling does not use licensed professional counselors. Our counseling is rooted in scripture and our methods are interwoven with the Christian faith. While some of our counselors may hold professional licenses, they are not utilizing those licenses in this role as a biblical counselor. We do not provide clinical diagnosis and therapy at New Heights Counseling.
New Heights Counseling is currently located inside the New Heights Central Campus building in Vancouver, WA. Our address is 7913 NE 58th Ave, Vancouver, WA, 98665
As a biblical counseling organization, we do not take health insurance. We have suggested donations for our services. If finances are a barrier for you, we have reduced suggested donations.
New Heights Counseling offers Level 1 and Level 2 counseling services. Level 1 has a one-time $50 registration fee to assist in covering administrative costs. Level 2 counseling has a suggested donation per session of $75 for individual counseling and $95 for marriage and child/adolescent counseling.
Level 1 Counselors are certified in biblical counseling through the Association of Biblical Counselors. They do not have a professional background in counseling. Level 2 Counselors are biblical counselors who have graduate education in counseling.
Following your session, you will receive an email with a way to make the suggested donation from a system called Square. This is a secure system that allows you to make a donation using a debit or credit card. The email address that you provide us during intake, is the one that we will use to send these emails out.
New Heights Counseling seeks a recommended donation for Level 2 counseling that allows us to provide high quality care to our counselees. These suggested donation amounts are based on other similar biblical counseling services provided in the United States. When the suggested donation is made for counseling, the donation is not considered tax-deductible because counseling was exchanged for the donation made.
We accommodate those experiencing financial barriers. If you cannot make the suggested donation, you may complete a scholarship form requesting financial accommodation through a reduced Financial Scholarship application. Please submit your request for counseling first, and then contact counseling@nullnewheights.org about the Scholarship.
The number of sessions each counselee utilizes can vary from person to person. On average, people typically have 8-10 sessions – but that number varies. Typically, the decision to end counseling is a collaborative one between the counselor and counselee. Counselees can decide to discontinue services at any time.
We are not an emergency or crisis care facility. If you are experiencing an emergency, call your physician, the police department, or 911.
A counseling consultation is a one-time meeting used to address immediate concerns with a goal of problem solving, resource gathering, or determining what the appropriate next step would be. For more information on consultation meetings, go to our Consultation Services page.
To make an appointment, simply click Request Counseling and follow the steps to create an account and complete intake paperwork. If you are pursuing marriage counseling, both parties must create separate accounts and submit paperwork. If you are pursuing counseling for a child/adolescent, please create the account in the name of the person seeking counseling. There are separate intake forms for adults and minors. Please fill out the form pertaining to your situation.
Please reach out directly to your counselor if you need to cancel a meeting. Please provide at least 24 hours notice if you will be unable to keep your appointment. If you must cancel with less than 24 hours notice, we ask that you provide a donation of $20 for Level 1 counseling and $50 for Level 2 Counseling.
Yes, remote counseling is an option. Please indicate your interest in remote counseling (using video) during your intake paperwork and we will follow up with you.
Have Other Questions?
If you have other questions, send us a note and we’ll see how we can help. If you’re looking to schedule a counseling appointment, please use the “Request Care” button below.